1. I lost my acknowledgement receipt. How can I get a duplicate receipt?

    i) Acknowledgement receipt can be downloaded from the Kalyanamandapam website by providing the below details in case if it is booked online

    • Booking reference number
    • User Mobile number which is provided at booking of the Kalyanamandapam

    ii) In case booked through Post office, user can approach the Post office and can request for a duplicate copy by providing the below details:

    • Booking reference number
    • User Mobile number which is provided at booking of the Kalyanamandapam.

  2. Amount debited but Kalyanamandapam not booked?

    Amount will be credited back to customer account within 3-4 working days.

  3. Kalyanamandapam occupation time.

    Kalyanamandapam can be occupied as per the time mentioned in the Booking rules.

  4. Kalyanamandapam vacating process.

    Kalyanamandapam should be vacated as per the time mentioned in the Booking rules.

  5. Kalyanamandapam cancellation policy.

    For cancellation the marriage party should apply 15 days in advance of date of booking and 25% of the rental amount will be collected as cancellation charges and 75% rental charges will only be refunded.
    Other wise 100% of rental charges will be collected as cancellation charges.

  6. Do I require Login to application?

    No login is required to book the Kalyanamandapam
    User can directly navigate to below path and can book the Kalyanamandapam:
    Click on View Availability tab--> Check the Terms and Conditions and user will be navigated to booking screen.

  7. How can I collect refund amount?

    Refund amount can be collected at Post Office within 30 days after the function completion date.

  8. How can I cancel KM booking?

    Booking can be cancelled from the Kalyanamandapam website or at the Post office

      Website Approach:
      Need to provide the below details by clicking on the Cancellation tab from the Home screen.

    • Booking reference number
    • User Mobile number which is provided at booking of the Kalyanamandapam


      Post Office Cancellation:
      Need to provide the below details:

    • Booking reference number
    • User Mobile number which is provided at booking of the Kalyanamandapam
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